Explore the Legal rules before access
Our Legal position starts with eligibility: access depends on local law, and you are responsible for checking whether the service is available to you in Indonesia before opening or using an account. We use the details supplied during account creation to match your login, verify payment
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ownership and investigate unusual wallet activity. A name or phone mismatch can pause a DANA, OVO, GoPay or QRIS request until the account record is clarified. The same principle applies to bank transfer and virtual account references. We may update policy wording when operating requirements change;
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the current text on this page is the version we ask you to read before continuing. If a rule affects your account, we direct you to the relevant support path rather than asking you to guess which step applies.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.